Patches are created to resolve specific issues. If you are unsure of which patch to download and have not been directed to this page by our support team please download the latest version of WAVE.
4.2.0.32841 Video Management System PUBLISHED 27 Apr 2021
Fixed an issue where analytic events did not show up in the Notification Panel for Hikvision DS-2CD3T56G2-4IS on firmware V5.5.150 build 200927.
Instant analytic events stopped showing up in the Notification Panel after the first time they were triggered. Fixed.
BUG FIXES:
Certain sections of the desktop client had incorrectly rendered UI text on Macs with the M1 SoC. Fixed.
An issue caused the Server to not start on Raspberry Pi 3. Fixed.
The lens position and zoom level of fisheye cameras were not saved in the layout. Fixed.
NEW DEVICE SUPPORT/IMPROVEMENTS/FIXES:
Added advanced PTZ support for Hikvision IPC6412LR-X5P, IPC6854SR-X38UP-VC, IPC6222E-X33UP, IPC6222EI-X22UP-C.
Fixed an RTP error that occurred with H.265-encoded primary streams on DW cameras.
Server did not use ONVIF to configure stream settings for Arecont Vision cameras from the Contera Panoramic series (AV08CPD-118, AV20CPD-118, AV8476DN, and AV20476DN) and DUO series (AV4856DN, AV10856DN, and AV16856DN). Fixed.
++++++ 4.2 RELEASE NOTES ++++++
OPERATING SYSTEMS/PLATFORMS
Windows 7 compatibility support ended.
Windows 2008 R2 compatibility support ended.
Added support for MacOS 11 in the desktop client.
IMPROVEMENTS:
Added Catalan language.
The maximum value for pre-recording and post-recording actions in camera recording events is now 600 seconds.
Export dialog now uses short date and time format by default.
Update packages are now validated before installing to prevent malware injection.
Camera name and export time can now be overlayed onto the footage in the Export Dialog.
Camera name can now be overlayed when capturing a screenshot.
Exported videos in h.264 format can now be played back in Windows Media Player.
Server will re-initialize cameras when packets are not received from the secondary stream for more than 10 seconds.
The way that ROI data is overlaid on cameras was divided into two groups: “Show Region of Interest” and “Objects”. “Show Region of Interest” makes ROI objects visible on cameras without object tracking support if the “Display on Video” option is enabled in Camera Settings > Plugins. “Show objects” makes ROI objects and camera analytics objects visible only on cameras that support object tracking.
Removed the limitation on Video Wall licenses that prevented more than one active direct control session at a time.
ANALYTICS IMPROVEMENTS:
The following models and analytics features should be supported but have not been exhaustively tested. Please test with your device(s) before implementing this patch:
Dahua analytics plugin:
Models:
All models with supported analytics.
Analytics Features:
Added short object tracking for objects in events. The track duration is about 500ms.
Fast-moving
Parking detection
Loitering,
People gathering
Abandoned object detection(Left object detection)
Intrusion detection
Missing object detection
Tripwire detection (Cross line detection)
Queue size detection
In-area people counting
People flow counting
“Motion+: Detect any motion event” was removed from the list for Bosch analytics.
NEW DEVICE SUPPORT/IMPROVEMENTS/FIXES:
New BCS Line cameras supported: BCS-TIP5201, BCS-V-TI236x
INFRACHEN ZH-FS160 now supports signal input events.
Edge recording for Lilin Z2R8022EX25 did not work correctly. Fixed.
Honeywell HEW2PR(W)1 experienced stream signal loss issues. Fixed.
D-Link DCS-8526LH had problems with its video stream in the VMS. Fixed.
When listening to the archived footage on Axis speakers, the audio was played for 10-20 seconds and then switched to Live. Fixed.
Motion detection did not work for Axis M3007. Fixed.
VMS-20331:Hikvision DS-2CD4A26FWD-IZHS8/P MPEG audio did not work when sampling rate was set to 44.1 kHz. Fixed.
Auto-Discovery could not detect AXIS P3715(PLVE). Fixed.
The Web Page tab in Camera Settings did not work for DWC-MPTZ5X. Fixed.
The Web Page tab in Camera Settings for DWC-MPTZ5X would not load. Fixed.
SNP-3120 failed to connect to the Server due to a resource initialization error. Fixed.
Signal I/O support added for HIKVISION DS-2TD4237*.
The Server could not play the RTSP streams from the following Hanwha cameras: LND-6011R, LNV-6011R, and LNO-6011R. Fixed.
Arecont Vision AV08CPD-118 panoramic camera displayed the wrong sensor order in the desktop client. Fixed.
Added I/O license support for AXIS A9188.
Enabled zoom controls for ACTi A416, A418, A811, and A818 via ONVIF.
Hanhwa LND-6010R, LNV-6010R, LNO-6010R, and XNO-6010R failed to initialize correctly via ONVIF. Fixed.
VIVOTEK FD9189, FD9380*, FD9388*, IT9389-HT,IB9391*, SD9362*, SD9366*, IB9387*, FD8369*,CC8370*, CC9381 failed to initialize correctly via ONVIF. Fixed.
Added support for Axis C1410 Network Mini Speaker.
Hikvision DS-2CD4A26FWD-IZHS8/P incorrectly showed support for Pan and Tilt, even though only Zoom is supported. Fixed.
FPS limitation for Axis Q1645 was increased to 120 fps.
ANALYTICS BUG FIXES:
VMS-20948:Hikvision analytics plugin: Hikvision DS-2CD2365G1-I displayed “Temperature” object types in the Objects tab even though it is not a thermal camera. Fixed.
VIVOTEK analytics plugin: An internal error would occur when enabling Smart Motion Detection without Smart VCA. Desktop Client would display the error if the System had an enabled analytics event rule that sends desktop notifications. Fixed.
Notifications generated by Start/Stop events are now labeled with either “Started“ or “Stopped” to differentiate them from one another.
Notification “Alarm detection has ended” for Dahua analytics cameras appeared only when the server stopped. Fixed.
Only the first 5 rules for Dahua analytics worked. Fixed.
Cropped thumbnails of analytics objects were shown in the Notification Panel if “Disable secondary stream” was enabled. Fixed.
Analytics events were not available for VIVOTEK cameras with firmware 2.2002.23.01. Fixed.
BUG FIXES:
In some cases, Cloud system tiles on the Welcome Screen would intermittently switch between an offline and online status. Fixed.
Live view in Web Admin did not work in Safari. Fixed.
CPU usage significantly increased on AWS EC2 instances with ELB enabled and TCP/UDP port 7001 configured as a listener. Fixed.
Unable to view live camera streams or archived video on the Cloud client due to an “Internal Server Error 500”. Fixed.
The “On Camera disconnected” Event Rule did not work if autodiscovery was turned off. Fixed.
The start time of local files longer than 1 hour added to the layout would shift based on the UTC time zone. Fixed.
PTZ tours would stop when activated on more than one camera at a time. Fixed.
Fixed an issue where the Server’s storage became inaccessible after updating the Server to 4.1.
Watermark validation failed when checking exported videos that contain a text overlay. Fixed.
The Server had an issue initializing some Vivotek cameras due to their implementation of ONVIF media and media2 profiles. Fixed.
The warning banner that alerts users of the potential audio/video desynchronization when exporting to AVI also showed up on AVI exports even if the camera does not support audio at all. Fixed.
The “Camera/Device Disconnected” email notification was mistakenly sent when LDAP users exited the Desktop client. Fixed.
Stream jumped to the first frame when creating a zoom window on the exported video (nov and exe). Fixed.
The Server could not discover Axis cameras with HTTPS enabled and HTTP. Fixed.
Video export failed if the recorded archive was written on multiple servers in the System. Fixed.
On Ubuntu systems, USB storage could be used to store the Analytics DB even if the Server did not have write permissions. Fixed.
In some network environments, WebAdmin reported “No Networking” even if it was accessed from a different computer. Fixed.
Failover did not work with cameras that were manually added to the System. Fixed.
Auto-Discovery could not detect some ONVIF cameras. Fixed.
Panic recording worked incorrectly for Input Signal on 2 cameras. Fixed.
The recording quality for Hanwha cameras would be set incorrectly when the FPS value was set to 1. Fixed.
The “Storage is not configured” notification was shown for Advanced Viewers even though they did not have the appropriate permissions in the Desktop client. Fixed.
Failed to connect to a large cloud-connected System on the Desktop/Mobile client due to a data bandwidth limitation between servers. Fixed.
Exported video duration was incorrect. Fixed.
PTZ tours were not displayed in the context menu. Fixed.
Web pages did not load if open more than 12 web pages in Desktop Client. Fixed.
On some Linux-based Systems, the Server would automatically select a storage drive without the necessary permissions to store analytics data. Fixed.
The Server did not close HTTP and RTSP streams if crucial user properties were modified. Fixed.
Transcoding failed to occur when exporting footage that used more than one codec. Fixed.
Events configured to send an email to multiple users would send the wrong number of emails when triggered. Fixed.
The camera name and timestamp text overlays would sometimes overlap one another on screenshots. Fixed.
Screenshots from multisensor cameras included the image from only one sensor. Fixed.
Saving screenshots from cameras with long names would cause the Desktop Client on Linux to crash. Fixed.
The option “Play audio from all cameras on layout” in Local Settings did not work correctly. Fixed.
Desktop Client on Mac OS would crash when opening the Export dialog. Fixed.
When low on storage space, the Server would delete all prior backups instead of just the oldest backups to free up space for a new Server backup. Fixed.
The right side of the overlay in exported videos would get cut off. Fixed.
Storage credentials were not encrypted in the Server log. Fixed.
DW cameras did not display some camera parameters in the Web Page tab in Camera Settings. Fixed.
Fixed an issue where some actions did not sync properly between Servers.
The “Camera IP conflict” event did not work when triggered. Fixed.
Fixed an issue where camera vendor and model in Camera Settings were swapped for devices with the model name “General”.
I/O module license failover did not work. Fixed.
Fixed an issue with the Chinese translation on the “Storage Management” and “Storage analysis” dialogs.
The Server tried to get storage space information about a DVD drive. Fixed.
Users without the appropriate permissions were able to access the Server Monitor. Fixed.
Sometimes the desktop client would crash when opening local files. Fixed.
Two systems with enabled secure connection could not be merged in web admin. Fixed.
Fixed several server and desktop client crashes.
API/SDK CHANGES/FIXES
Added an option for users to change bounding box colors for some analytics objects in compatible Plugins.
The “cameraId” parameter is added to the documentation for /ec2/analyticsTrackBestShot.
Added new URL parameters for exporting over the /media method.
RTSP stream from Server taken via API could not be played back in VLC player. Fixed.
A new web browser session identifier will be generated every time before the session is established.
SMTP password was scrambled after setting it up via API call api/systemSettings?smtpPassword=<password>. Fixed.
Incorrect data was returned to the /ec2/getStatisticsReport request for Hanwha cameras. The value for the defaultCredentials field was true even if the password on the camera was not default. Fixed.
Added new URL parameters to the /media method: stream, duration, and mkv.
HANWHA DEVICES SUPPORT/IMPROVEMENTS/FIXES:
Hanwha analytics plugin improvements and fixes:
Added support for Box Temperature Detection for Hanwha thermal cameras.
Added a possibility to choose a face bounding box color for Mask tracking.
The IVA Area region number will now be shown in notifications for analytic events that include IVA Areas (Intrusion, Enter, Exit, Appear, Loitering).
Fixed a memory leak caused by malformed object tracking metadata from a Hanwha camera, which consumed all available RAM and froze the Server.
Analytics events for PND-A9081RV displayed a thumbnail of the entire camera view instead of best shot.Fixed.
Sometimes updated ROI settings did not apply when saved.Fixed.
Sometimes the PTZ functionality on some Hanwha cameras did not work correctly if the video was flipped and mirrored. Fixed.
The Web Page tab in Camera Settings for XRN-1610S did not display the correct web page. Fixed.
Raspberry PI 3 Model B V1.2 Kernel version 4.14 (Linux 9.4 (Stretch)).
KNOWN LIMITATIONS:
Due to a firmware issue affecting Bosch cameras, sometimes events are triggered but not shown in the desktop client.
Hardware decoding doesn’t work on PC-based Ubuntu systems.
Hardware decoding is disabled, if there are 2 graphic adapters and the primary is not Intel®. In this case users should set up a “primary display” to Intel® adapter to make hardware acceleration work.
“Error 404. Cannot find the page. Check the URL and try again” shows up on the Web Page tab in Camera Settings for Hanwha NVRs. The web page will be correctly displayed after users click “OK”.
4.1.0.32404 Video Management System PUBLISHED 17 Jan 2021
Release Notes:
This is a cumulative patch which incorporates all previously released 4.1 patches.
ANALYTICS IMPROVEMENTS/FIXES
Hanwha analytics:
Fixed a memory leak caused by malformed object tracking metadata from CAMERA which consumed all available RAM and froze the Server.
The analytics feature “Temperature Change Detection” has been renamed to “Box Temperature Detection”.
The bounding box color selection did not work correctly when Face Mask Detection was enabled and set to “No Mask”.
Analytics events for PND-A9081RV display a thumbnail of the entire camera view instead of best shot.
The box selection preview for the Stub plugin and Hanwha Box Temperature Detection analytics would sometimes incorrectly snap to the upper part of the boundary.
Fixed an issue where the default negative value for Threshold Temperature in Temperature Change Detection could not be replaced with a value entered using a keyboard.
Dahua analytics. Tiles in the objects tab had a thumbnail that didn’t match the associated section in the timeline. Fixed.
IMPROVEMENTS
Notifications generated by Start/Stop events are now labeled with either “Started“ or “Stopped” to differentiate them from one another.
Fixed an issue where an Edge server and PC server were unable to merge with one another.
Arecont Vision AV08CPD-118 panoramic camera displayed the wrong sensor order in the desktop client. Fixed.
Added I/O license support for AXIS A9188.
Improved Advanced PTZ for MS-C2971.
Enabled zoom controls for ACTi A416, A418, A811, and A818 via ONVIF.
BUG FIXES
Unable to view live camera streams or playback archived video on the Cloud client due to an “Internal Server Error 500”. Fixed.
The “On Camera disconnected” Event Rule did not work if autodiscovery was turned off. Fixed.
The Desktop Client compatibility mode from VMS 4.1 patch to VMS 4.1 release did not work on some versions of Ubuntu and MacOS. Fixed.
Exporting a video would fail if the file name was longer than 200 characters. The issue has been fixed by automatically shortening file names to meet the 200 character limit. Fixed.
The start time of local files longer than 1 hour added to the layout would shift based on the UTC time zone. Fixed.
Deleted cameras would sometimes be automatically re-added as an offline camera. Fixed.
PTZ tours would stop when activated on more than one camera at a time. Fixed.
Fixed an issue where the Server’s storage became inaccessible after updating the Server to 4.1.
A memory leak in the Advanced Camera Settings for PNF-9010R would cause the desktop client to freeze. Fixed.
Watermark validation failed when checking exported videos that contain a text overlay. Fixed.
The Server had an issue initializing some Vivotek cameras due to their implementation of ONVIF media and media2 profiles. Fixed.
The warning banner that alerts users of the potential audio/video desynchronization when exporting to AVI also showed up on AVI exports that did not have any audio. Fixed.
4.1.0.32212 Video Management System PUBLISHED 10 Dec 2020
Release Notes:
This is a cumulative patch which incorporates all previously released 4.1 patches.
ANALYTICS IMPROVEMENTS/FIXES
The following models and analytics features should be supported but have not been exhaustively tested. Please test with your device(s) before implementing this patch:
Dahua analytics plugin:
Models:
All models with supported analytics.
Analytics Features:
Added short object tracking for objects in events. The track duration is about 500ms.
Fast-moving
Parking detection
Loitering,
People gathering
Abandoned object detection(Left object detection)
Intrusion detection
Missing object detection
Tripwire detection (Cross line detection)
(Introduced in 4.1.0.31945-7) VIVOTEK analytics plugin: An internal error would occur when enabling Smart Motion Detection without Smart VCA. Desktop Client would display the error if the System had an enabled analytics event rule that sends desktop notifications. Fixed.
(Introduced in 4.1.0.31945-7) Hikvision analytics plugin: Hikvision DS-2CD2365G1-I displayed “Temperature” object types in the Objects tab even though it is not a thermal camera. Fixed.
IMPROVEMENTS
Export dialog now uses short date and time format by default instead of long date and time format.
Update packages are now validated before installing to prevent malware injection.
Camera name and export time can now be overlayed onto the footage in the Export Dialog.
Camera name can now be overlayed when capturing a screenshot.
Server will re-initialize cameras when packets are not received from the secondary stream for more than 10 seconds.
NEW DEVICE SUPPORT/IMPROVEMENTS/FIXES
Encoders added to the analog list:
Amcrest NV4108E-HS, AMDV8M16-H5
CBC Ganz ZN-AIBOX16
Grundig GRN-R2108P
FLIR DNR716
Hikvision DS-7104x, DS-7616NI-I2/16P
Hunt CCTV HWS-04AD
LTS LTN8932H-P16
Optio OPDVR04
Osiris OS-NVR8M8P-4H1-4K
RVi 1HDR08K, RVi-R08MA
Smartec STR-HD1625
Vicon VLR-ENC-16-A
Winic AR326-4
Advanced PTZ support:
Axis Q740x
Milesight MS-C2971x, MS-C5361x
Multi-sensor Cameras
Digital Watchdog DWC-PVX16W*, DWC-PV2M4T, DWC-PB6M4T, DWC-PZ21M69T, DWC-PB2M4TIR
SNP-3120 failed to connect to the Server due to a resource initialization error. Fixed.
Signal I/O support added for HIKVISION DS-2TD4237*.
The Server could not play the RTSP streams from the following Hanwha cameras: LND-6011R, LNV-6011R, and LNO-6011R. Fixed.
(Introduced in 4.1.0.31945-7) The Web Page tab in Camera Settings for DWC-MPTZ5X would not load. Fixed.
BUG FIXES
On some Linux-based Systems, the Server would automatically select a storage drive without the necessary permissions to store analytics data. Fixed.
The Server did not close HTTP and RTSP streams if crucial user properties were modified. Fixed.
Transcoding failed to occur when exporting footage that used more than one codec. Fixed.
Events configured to send an email to multiple users would send the wrong number of emails when triggered. Fixed.
(Introduced in 4.1.0.31945-7) The camera name and timestamp text overlays would sometimes overlap one another on screenshots. Fixed.
(Introduced in 4.1.0.31945-7) Screenshots from multisensor cameras included the image from only one sensor. Fixed.
(Introduced in 4.1.0.31945-7) Saving screenshots from cameras with long names would cause the Desktop Client on Linux to crash. Fixed.
(Introduced in 4.1.0.31945-7) The option “Play audio from all cameras on layout” in Local Settings did not work correctly. Fixed.
(Introduced in 4.1.0.31945-7) Desktop Client on Mac OS would crash when opening the Export dialog. Fixed.
(Introduced in 4.1.0.31945-7) When low on storage space, the Server would delete all prior backups instead of just the oldest backups to free up space for a new Server backup. Fixed.
(Introduced in 4.1.0.31945-7) The right side of the overlay in exported videos would get cut off. Fixed.
(Introduced in 4.1.0.31945-7) Storage credentials were not encrypted in the Server log. Fixed.
(Introduced in 4.1.0.31945-7) DW cameras did not display some camera parameters in the Web Page tab in Camera Settings. Fixed.
(Introduced in 4.1.0.31945-7) Fixed an issue where some actions did not sync properly between Servers.
(Introduced in 4.1.0.31945-7) The “Camera IP conflict” event did not work when triggered. Fixed.
(Introduced in 4.1.0.31945-7) Fixed an issue where camera vendor and model in Camera Settings were swapped for devices with the model name “General”.
API/SDK CHANGES/FIXES
The “cameraId” parameter is added to the documentation for /ec2/analyticsTrackBestShot.
(Introduced in 4.1.0.31945-7) Added new URL parameters for exporting over the /media method.
HANWHA DEVICES SUPPORT/IMPROVEMENTS/FIXES
Hanwha analytics plugin improvements and fixes:
The IVA Area region number will now be shown in notifications for analytic events that include IVA Areas (Intrusion, Enter, Exit, Appear, Loitering).
Added support for Tampering Detection.
Added support for Temperature Change Detection for Hanwha thermal cameras.
An error would occur when trying to delete Temperature Change Detection areas. Fixed.
Sometimes updated ROI settings did not apply when saved.
Sometimes the PTZ functionality on some Hanwha cameras did not work correctly if the video was flipped and mirrored. Fixed.
The Web Page tab in Camera Settings for XRN-1610S did not display the correct web page. Fixed.
4.1.0.32045 Video Management System PUBLISHED 10 Nov 2020
Release Notes:
This is a cumulative patch which incorporates all previously released 4.1 patches.
IMPROVEMENTS
(compared to the latest 4.1 patch) The maximum value for pre-recording and post-recording actions in camera recording events can now be set up to 600 seconds.
NEW DEVICE SUPPORT/IMPROVEMENTS/FIXES
New BCS Line cameras supported: BCS-TIP5201, BCS-V-TI236x
INFRACHEN ZH-FS160 now supports signal input events.
Edge recording for Lilin Z2R8022EX25 did not work correctly. Fixed.
Honeywell HEW2PR(W)1 experienced stream signal loss issues. Fixed.
D-Link DCS-8526LH had problems with its video stream in the VMS. Fixed.
When listening to the archived footage on Axis speakers, the audio was played for 10-20 seconds and then switched to Live. Fixed.
(Introduced in the latest 4.1 patch): Motion detection did not work for Axis M3007. Fixed.
(Introduced in the latest 4.1 patch) Hikvision DS-2CD4A26FWD-IZHS8/P MPEG audio did not work when sampling rate was set to 44.1 kHz. Fixed.
(Introduced in the latest 4.1 patch) Auto-Discovery could not detect AXIS P3715(PLVE). Fixed.
(Introduced in the latest 4.1 patch) The Web Page tab in Camera Settings did not work for DWC-MPTZ5X. Fixed.
BUG FIXES
The “Camera/Device Disconnected” email notification was mistakenly sent when LDAP users exited the Desktop client. Fixed.
Stream jumped to the first frame when creating a zoom window on the exported video (nov and exe). Fixed.
The Server could not discover Axis cameras with HTTPS enabled and HTTP. Fixed.
Video export failed if the recorded archive was written on multiple servers in the System. Fixed.
On Ubuntu systems, USB storage could be used to store the Analytics DB even if the Server did not have write permissions. Fixed.
In some network environments, WebAdmin reported “No Networking” even if it was accessed from a different computer. Fixed.
Failover did not work with cameras that were manually added to the System. Fixed.
(Introduced in the latest 4.1 patch) Auto-Discovery could not detect some ONVIF cameras. Fixed.
(Introduced in the latest 4.1 patch) Panic recording worked incorrectly for Input Signal on 2 cameras. Fixed.
(Introduced in the latest 4.1 patch) The recording quality for Hanwha cameras would be set incorrectly when the FPS value was set to 1. Fixed.
(Introduced in the latest 4.1 patch) The “Storage is not configured” notification was shown for Advanced Viewers even though they did not have the appropriate permissions in the Desktop client. Fixed.
(Introduced in the latest 4.1 patch) Failed to connect to a large cloud-connected System on the Desktop/Mobile client due to a data bandwidth limitation between servers. Fixed.
(Introduced in the latest 4.1 patch) Exported video duration was incorrect. Fixed.
(Introduced in the latest 4.1 patch) PTZ tours were not displayed in the context menu. Fixed.
(Introduced in the latest 4.1 patch) Web pages did not load if open more than 12 web pages in Desktop Client. Fixed.
API/SDK CHANGES/FIXES
RTSP stream from Server taken via API could not be played back in VLC player. Fixed.
A new web browser session identifier will be generated every time before the session is established.
(Introduced in the latest 4.1 patch) SMTP password was scrambled after setting it up via API call api/systemSettings?smtpPassword=<password>. Fixed.
(Introduced in the latest 4.1 patch) Incorrect data was returned to the /ec2/getStatisticsReport request for Hanwha cameras. The value for the defaultCredentials field was true even if the password on the camera was not default. Fixed.
4.1.0.31767 Video Management System PUBLISHED 10 Sep 2020
Release Notes:
NEW FEATURES
Redesigned PTZ controls – PTZ control have been redesigned for improved UX. To enable the new PTZ user interface go to Local Settings in the Desktop Client and uncheck the “Show aim overlay for PTZ cameras” checkbox.
Intel® Quick Sync Video – Intel® Quick Sync Video uses the dedicated media processing capabilities of Intel® Graphics Technology to decode and encode fast, enabling the processor to complete other tasks and improving system responsiveness. Vastly improves the ability of low power hardware (e.g. Intel Atom, Celeron) and the ability of the Desktop Client to decode very high resolution (e.g. 16 MP, 32MP) cameras and streams.
Go to Local Settings in the Desktop Client and check the “Use Hardware Video Decoding” checkbox to enable Intel Quick Sync Video.
“Use Hardware Video Decoding” is unchecked by default.
Fisheye lens projection options – Improve fisheye dewarping precision by selecting the most suitable lens projection type:
Equisolid
Equidistant
Stereographic.
ANALYTICS IMPROVEMENTS
The following models and analytics features should be supported but have not been exhaustively tested. Please test with your device(s) before implementing this patch:
Vivotek analytics plugin:
Models: See https://www.vivotek.com/learning/feature-article/24/smart-vca; as of this patch release, the available models consists of the following:
Fixed Dome Cameras: FD9165-HTx, FD9365-xHTVx, FD9391-EHTV, FD9187-Hx, FD9387-xHx,FD9189-Hx, FD9389-xHx, IT9389-Hx
The initialization time for some cameras has been improved.
Axis T8311 joystick would stop working after using 2Way audio on a PTZ camera. Fixed.
The incorrect stream resolution was displayed for the MIT Professional 2MP camera. Fixed.
Some camera models from Sony, Huawei, SMAX, Edimax, and A-MTK had configuration issues that caused the live stream to intermittently stop. Fixed.
Signal output did not work on Hikvision DS-7732NI-I4. Fixed.
Fixed an issue with 2-way audio for Uniview cameras.
Fixed a streaming issue for HIKVISION DVR DS-9632NI-I8.
Fixed an issue detecting the input signal for AMTK AH5583T.
MP2L2 codec is now supported on Hikvision cameras.
IMPROVEMENTS
”Allow only secure connections” (HTTPS traffic only) is turned on by default.
The limitations for pre- and post-recording are changed in Camera Settings: 90s for pre-recording and 300s for post-recording.
The in-client web browser now saves user credentials between browser sessions.
Added TLS support for LDAP on Linux-based systems.
Hotkeys changes:
[+] [−] keys are no longer used to zoom in or out on the Layout.
Shift + arrow keys are now used to select a camera on the Layout.
C2P cameras now require one analog encoder license per channel.
BUG FIXES
The FPS of a live stream would drop if a third-party software used the RTSP API to pull the stream from the Server. Fixed.
A fix for the error “Storage Issue: Analytics storage DB error. Insufficient permissions on the mount point” was made available. Enable the “forceAnalyticsDbStoragePermissons” advanced option from the WebAdmin interface to apply the fix.
The Desktop Client would crash if a microphone was disconnected during a 2-way audio session. Fixed.
There was no option to disable audio on a camera when “Allow System to optimize camera settings” was unchecked in System Administration. Fixed.
Fixed the GUI glitch that occurred when creating a new role in the User Roles dialog.
Adding a Virtual Camera and searching for a camera manually were not recorded in the Audit Trail. Fixed.
On Ubuntu, the scheduled backup didn’t start as expected if the VMS time was configured manually. Fixed.
Fixed an issue with WebAdmin and Cloud Portal availability for a system with 1000 cameras when accessed outside the network.
The overlay settings for Axis cameras in the “Advanced” tab didn’t work without reopening the camera. Fixed.
The Server returned an invalid thumbnail for the streams with B-frames. Fixed.
In some rare instances the Server would freeze. Fixed.
No motion was detected on multi-sensor panoramic cameras when “Force motion detection for stream” was enabled and set to Primary and “Disable secondary stream” was checked. Fixed.
“Restore from backup” was redesigned to be more straight-forward for Cloud-merged Systems.
The notification “Storage is not configured” disappeared when the Desktop Client was restarted. Fixed.
Media Server did not destroy the DeviceAgent on camera disconnect
Media Server improperly returned 500 for the correct ec2/analyticsLookupObjectTracks request. Fixed.
API/SDK CHANGES/FIXES
Metadata SDK:
Added a method for plugins to get the Server’s built-in SDK version.
Performing a text search for object type in the Desktop Client led to analytics metadata not working properly during playback. Fixed.
Metadata was received from Stub Analytics Plugin only after Server restart. Fixed.
When a plugin is enabled on a camera, and its settings are saved by pressing the “OK” button, settings values were not updated in GUI when the plugin setting dialog is being opened again. Fixed.
Stub Analytics Plugin: throwPluginDiagnosticEventsFromDeviceAgent setting was renamed to throwPluginDiagnosticEventsFromEngine.
API:
Fixed the API documentation for the getCamerasEx method. Removed the “cameraName” and “cameraId” fields.
/api/getEvents return codes updated.
KNOWN ISSUES
Hardware decoding doesn’t work on Ubuntu.
Hardware decoding is disabled, if there are 2 graphic adapters and the primary is not Intel®. In this case users should set up a “primary display” to Intel® adapter to make hardware acceleration work.
HANWHA DEVICES SUPPORT/IMPROVEMENTS/FIXES
Hanwha XND-6010 did not have audio in archived footage when the audio codec was set to G.726. Fixed.
Hanwha cameras were inaccessible from the Desktop Client if a password containing “%” was used. Fixed.
Level ‘Middle’ for BLC, WDR mode for Hanwha cameras couldn’t be applied via the Desktop Client. Fixed.
Hanwha Analytics Plugin improvements:
Best shot images in the right panel are now identical to the ones in the camera’s web interface.
Mask detection event added.
Added separate events for Object tracking type events (Face tracking, License Plate tracking, Person tracking, Vehicle tracking).
Description of the events is filled with the attributes’ names and their values.
Added a possibility to filter events by attribute:value pair.
Fixed an issue in the Hanwha analytics description field.
4.0.0.31274 Video Management System PUBLISHED 07 Jul 2020
Release Notes:
This is a cumulative patch which incorporates all previously released 4.0 patches.
IMPORTANT
UBUNTU 14.04 SUPPORT: Ubuntu 14.04 LTS is no longer supported due to the official end of life that occurred in April 2019. Please upgrade to Ubuntu 16.04 LTS or later before updating to this version to avoid issues!
32-BIT SUPPORT: 32-Bit operating system (both Windows and Ubuntu Linux) installation packages are no longer supported. If you have a system with any 32-bit server, the upgrade will not work.
4.0.0.31038 Video Management System PUBLISHED 29 May 2020
Release Notes:
IMPORTANT
UBUNTU 14.04 SUPPORT: Ubuntu 14.04 LTS is no longer supported due to official end of life occurred in April 2019. Please upgrade to Ubuntu 16.04 LTS or later before updating to this version to avoid issues!
32-BIT SUPPORT: 32 Bit operating system (both Windows and Ubuntu Linux) installation packages are no longer supported. If you have a system with any 32-bit server, the upgrade will not work.
Input signal did not work on HIKVISION DS-2CD2742FWD-IZS. Fixed.
VideoTec UCHD-30x-VT had interruptions while receiving RTP over multicast. Fixed.
BUG FIXES
Aspect ratio was set incorrectly from streams sent from iPhone (iOS 13) using the DW Witness plugin. Fixed.
API CHANGES/FIXES
Server returned 500 and printed ERROR ASSERT on the ec2/saveUsers command without the “id” parameter. Documentation changed – “id” parameter is described as mandatory for “ec2/saveUsers” now.
4.0.0.30917 Video Management System PUBLISHED 01 May 2020
Release Notes:
This is a cumulative patch which incorporates all previously released 4.0 patches.
IMPORTANT
UBUNTU 14.04 SUPPORT: Ubuntu 14.04 LTS is no longer supported due to official end of life occurred in April 2019. Please upgrade to Ubuntu 16.04 LTS or later before updating to this version to avoid issues!
32-BIT SUPPORT: 32 Bit operating system (both Windows and Ubuntu Linux) installation packages are no longer supported. If you have a system with any 32-bit server, the upgrade will not work.
4.0.0.30707 Video Management System PUBLISHED 06 Apr 2020
Release Notes:
This is a cumulative patch which incorporates all previously released 4.0 patches.
IMPORTANT
UBUNTU 14.04 SUPPORT: Ubuntu 14.04 is no longer supported due to official end of life in April 2019. Please upgrade to Ubuntu 16 or later before updating to this version to avoid issues!
32-BIT SUPPORT: 32 Bit operating system (both Windows and Ubuntu Linux) installation packages are no longer supported. If you have a system with any 32-bit server, the upgrade will not work.
4.0.0.30617 Video Management System PUBLISHED 12 Mar 2020
Release Notes:
IMPORTANT
UBUNTU 14.04 SUPPORT: Ubuntu 14.04 is no longer supported due to official end of life in April 2019. Please upgrade to Ubuntu 16 or later before updating to this version to avoid issues!
32-BIT SUPPORT: 32 Bit operating system (both Windows and Ubuntu Linux) installation packages are no longer supported. If you have a system with any 32-bit server, the upgrade will not work.
4.0.0.30434 Video Management System PUBLISHED 11 Feb 2020
Release Notes:
This is a cumulative patch which incorporates all previously released 4.0 patches.
ATTENTION! Users running private patches may experience an issue preventing in-client updates. In such cases it will be necessary to upgrade manually. See “https://support.networkoptix.com/hc/en-us/articles/360042799194” for details.
DWC-PTZ30X stopped working after upgrading from 3.2 to 4.0. Fixed.
Pelco cameras were unstable after upgrading from 3.2. Fixed.
AV20CPD-118 uses ONVIF.
Axis Q3709* fixed.
Malformed packets in secondary streams from Uniview cameras caused Smart Motion Detection failures. Fixed.
‘Contract Violation’ messages appeared on Hikvision analytics events. Fixed.
Analytics enabled for IPC-HDW4433*
Hikvision analytics events (Line crossing, Intrusion) were triggered only once. Fixed.
Dahua N25BB5Z fixed.
IMPROVEMENTS
The overall stability of the Server and Desktop Client has been improved.
BUG FIXES
Server Web Admin stopped working in Chrome 80. Fixed.
In-client help menu for Camera Settings and Server Settings dialogs failed to work. Fixed.
After upgrading to v4.0 “Min days” retention rules could not be set to more than 30 days. Fixed.
If there were zoom windows on a camera, the “Set to Fullscreen” action always applied to a zoom window instead of the main camera. Fixed.
Video Wall could hang in fullscreen mode. Fixed.
Using the CLI to start the Desktop Client and display a specific layout didn’t work if the layout name contained certain symbols (i.e. Japanese strokes). Fixed.
Cloud accounts couldn’t be saved in the “Edit tile” dialog. Fixed
On certain ARM devices (Socionext) Hardware ID was calculated incorrectly causing random server issues. Fixed.
Video Wall mode was affected by the “Limit session duration” option in the Desktop Client, as a result, it limited Video Wall sessions. Fixed.
API CHANGES/FIXES
Video archive downloaded using /media/cameraid.mpegts method with a transcoding enforced could not be played back. Fixed.
Updated description for api/storageStatus method.
Fixed the memory leak that occured when using an API method to get the MPEG-TS stream with a transcoding enforced.
Sample Analytics Plugin is included in the Metadata SDK.
4.0.0.30107 Video Management System PUBLISHED 03 Dec 2019
Release Notes:
NEW DEVICE SUPPORT/IMPROVEMENTS/FIXES
New device supported:
Vivotek ma9322,
Recent Axis camera models
Encoders added to the analog list:
Hikvision ds-7616ni-sp, ds-7732*
Dahua xvr5116, dh/hcvr1604*
Axis m7104,
Uniview nvr302-16q,
NSS nvs-ah04,
Eclipse esg-nvr32-8,
HiWatch ds-h208u,
Digital Watchdog dw-enhd16,
RVi rvi-hdr08la-t,
Invidtech ud1b-16,
Epcom ev1016hdx, ev1016turbo,
Allnet all-cam2400-nvr-kit,
ActiveCam ac-hr-1116,
Panasonic k-nl416k,
3R xst16, xpm4m32, xst08, ipm32r32p.
Advanced PTZ Support for:
Hikvision 2DE4225W, 2DE5330
Some ACTI cameras were not able to be discovered in v4.0, but worked in v3.2. Fixed.
ACTI Z model line (i.e. Z31, Z950) was forced to use ONVIF instead of ACTI Native API.
Axis C1004E fixed.
IMPROVEMENTS
Cloud connectivity improved
Advanced server settings page on Server Webadmin now contains the list and the description of the advanced server configuration parameters and a basic System Health Report.
Database backup period is changed to once per 7 days (30 days total).
BUG FIXES
If trying to connect a system to Cloud using Server Webadmin it didn’t work if a domain suffix exceeded 6 characters (for instance, info@mail.academy). Fixed.
If Default Rotation was changed for a camera after some analytics objects were detected, the thumbnails of those objects were displayed incorrectly on the Right Panel. Fixed.
In rare cases multicast streams with H265 codec that had been added manually did not display correctly. Fixed.
Fixed Desktop Client UI glitches on Mac OS X.
Multicast streams with audio track that had been added manually did not playback correctly in some cases (no audio was played back). Fixed.
Desktop Client on Mac OS X could freeze after multiple transitions to fullscreen mode. Fixed.
If User Settings and System Administration dialogs were opened in Desktop Client on Mac OS X, User Settings was displayed behind System Administration. Fixed.
Sometimes previews of the motion events on the right panel displayed with incorrect aspect ratio in Desktop Client on Mac OS X. Fixed.
Under complex LDAP configuration conditions Nx Server could fetch less users than expected. Fixed.
If viewing archive from a camera and switch to another layout and back, the playback position switched to live. Fixed.
Virtual camera was played back incorrectly on Android client. Fixed.
Client could sometimes crash if “Connect to Server” dialog or webpage on Scene was closed. Fixed.
Fixed client glitches with Intel HD 620 and 630.
Overall server stability improved.
Some RTSP links didn’t work if added manually, but worked in VLC. Fixed.
“Native” onvif ptz presets didn’t work if the preset name in VMS contained some native symbols (like Japanese or Chinese strokes). Fixed.
In rare environments under certain circumstances, the motion detection database may have been corrupted after upgrading to 4.0 which prevented the smart search feature from working correctly. Fixed.
Stream profiles assignment fixed for Entropix camera.
API CHANGES/FIXES
When trying to request video streams through API (using any /media/ call), the maxWebMTranscoders parameter limited the sessions to 2 even if the transcoding was not involved. Now the number of the non-transcoded streams that can be requested through API is unlimited and transcoded-ones are limited to maxWebMTranscoders (2 by default).
/api/gettime is now deprecated.
/ec2/cameraThumbnail: Fix incorrect params description: change `roundMethod` to `method`.
/ec2/saveCameraUserAttributesList and /ec2/saveCameraUserAttributes: Mark licenseUsed as unused.
VIVOTEK MA9321-EHTV only worked with H265 codec, but didn’t work with H264. Fixed.
“Do not archive primary stream” checkbox did not work for LILIN cameras. Fixed.
IMPROVEMENTS
Add client configuration parameters to control the default behavior of the “Info” button. See https://networkoptix.zendesk.com/knowledge/articles/360024662753/en-us?brand_id=1386126.
BUG FIXES
Sometimes cameras added as RTSP streams froze. Fixed.
Sometimes old archive become unmanaged by Server and not accessible. Fixed.
Fixed issues with synchronization with the internal archive of Lilin cameras.
For some cameras RTP Transport was set incorrectly (UDP instead of Auto) which resulted in RTP packet losses (introduced in patch 3.2.0.28959). Fixed.
Rule “Generic Event – output trigger” sometimes stopped working on ADAM I/O Modules. Fixed.
Some channels from Hikvision encoders failed to display. Fixed.
IMPROVEMENTS
Cloud connectivity (firewalls and proxy servers) improved.
Server was sending requests to manually added cameras/streams even when the auto-discovery option was disabled. Now it keeps sending requests only if Failover is enabled.
Server stability improved.
BUG FIXES
Server crashed intermittently when importing a large number of users (more than 6000). Fixed.
Fullscreen mode for a camera didn’t work in web client running in Chrome. Fixed.
Footage from “deleted cameras” was not accessible after rebuilding the Archive Index on a new Server. Fixed.
AAC audio playback from archive did not work on SONY SNC-VM 600. Fixed.
IMPROVEMENTS
Introduced Portuguese and Brazilian-Portuguese language support.
Added advanced setting for LDAP timeout.
Cloud connectivity improved.
BUG FIXES
Daily archive reindexing on Server could result in high load on large storage (>40Tb) and inability to write archive data once a day for 5-15 minutes. Fixed.
In a multi-server environment the Desktop client fetched LDAP data randomly from any Server in the System which could result in timeout issues. Now the Desktop client uses the currently connected Server to fetch LDAP data.
Wave VMS Patches
Sök i kunskapsbas
Wave VMS Patches
Patches are created to resolve specific issues.
If you are unsure of which patch to download and have not been directed to
this page by our support team please download the latest version of WAVE.
4.2.0.32841 Video Management System
PUBLISHED 27 Apr 2021
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4.1.0.32602 Video Management System
PUBLISHED 09 Mar 2021
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4.1.0.32404 Video Management System
PUBLISHED 17 Jan 2021
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4.1.0.32212 Video Management System
PUBLISHED 10 Dec 2020
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4.1.0.32045 Video Management System
PUBLISHED 10 Nov 2020
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4.1.0.31767 Video Management System
PUBLISHED 10 Sep 2020
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4.0.0.31274 Video Management System
PUBLISHED 07 Jul 2020
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4.0.0.31038 Video Management System
PUBLISHED 29 May 2020
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4.0.0.30917 Video Management System
PUBLISHED 01 May 2020
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4.0.0.30707 Video Management System
PUBLISHED 06 Apr 2020
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4.0.0.30617 Video Management System
PUBLISHED 12 Mar 2020
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4.0.0.30434 Video Management System
PUBLISHED 11 Feb 2020
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4.0.0.30107 Video Management System
PUBLISHED 03 Dec 2019
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3.2.0.29657 Video Management System
PUBLISHED 30 Aug 2019
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3.2.0.29463 Video Management System
PUBLISHED 02 Aug 2019
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3.2.0.29287 Video Management System
PUBLISHED 05 Jul 2019
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3.2.0.29151 Video Management System
PUBLISHED 11 Jun 2019
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3.2.0.28749 Video Management System
PUBLISHED 29 Mar 2019
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3.2.0.28676 Video Management System
PUBLISHED 15 Mar 2019
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3.2.0.28563 Video Management System
PUBLISHED 21 Feb 2019
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3.2.0.28340 Video Management System
PUBLISHED 14 Jan 2019
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