Hik-connect
Hik-Connect Set up Guide
Our new guide is for newer users to show them how to add Hik-Connect service with minimal downtime and fuss. If you need further support, simply contact us or leave a message.
Hikvision recommends that you enable the UPnP function on both your router and device, or configure Port Forwarding manually in your router. Whilst now unnecessary it may still be required should you have other software or applications that require these services.
You still can use Hik-Connect service even if you don’t enable UPnP or configure ports forwarding manually; however, you cannot use Hik-Connect domain name service.
Please be aware that the images used in our setup guide may not be the same as yours as the software or firmware is updated over time. However, the information and settings required to setup Hik-Connect services are very similar across all supported products.
Preparation
Users need to upgrade your device(s) to the latest firmware that supports Hik-Connect Service. Contact us or visit Hikvision directly to obtain the latest for your devices.
Register your FREE Hik-Connect account
Very straight forward- just visit the Hik-Connect web portal and register. Here’s a short video if you seem stuck.
Adding devices into Hik-Connect account
Users can enable Hik-Connect function via Hik-Connect APP; www.hik-connect.com web portal; iVMS-4500 app or iVMS-4200 client.
Method 1: Add devices via Hik-Connect APP
- Run Hik-Connect app at your mobile
- Add the device by scanning device QR code or inputting device serial number manually
- Once device is found, select or click ‘Add’ to continue
- Input device verification code to finish
- Go back to Hik-Connect and add all remaining devices
How to find the device verification code?
If you cannot find your verification code simply check the code on the label printed on the Network Video Recorder or IP Camera.
The verification code can also be found by logging into your devices GUI or directly from the NVR. This is handy if you have already installed your system
Method 2: Add devices via Hik-Connect web portal
- Type www.hik-connect.com into browser location bar
- Register and account and setup your password
- Login with your account user name and password
- Go to Device Management and click Add to add a device
- Input your device Serial number when prompted then click Search
- When a connection is made to the device a popup will show the model and confirm the S/N. If this is the desired device, Click ‘+’ to continue
- Confirm you get ‘Device configured correctly’ pop-up
- Double click on the IP address and Port No. of a connected device, a new window opens showing the login screen for the device. Enter the user name and password to login into the device
Simply open up or log back into to your mobile Hik-Connect application and ensure your devices are listed and synced up. Here’s another video of the whole process that may be easier for some:
Hur man delar en enhet på HIK-Connect Appen?
Hur man delar en enhet på HIK-Connect Appen
Hik-connect
Hik-Connect Set up Guide
Our new guide is for newer users to show them how to add Hik-Connect service with minimal downtime and fuss. If you need further support, simply contact us or leave a message.
Hikvision recommends that you enable the UPnP function on both your router and device, or configure Port Forwarding manually in your router. Whilst now unnecessary it may still be required should you have other software or applications that require these services.
You still can use Hik-Connect service even if you don’t enable UPnP or configure ports forwarding manually; however, you cannot use Hik-Connect domain name service.
Please be aware that the images used in our setup guide may not be the same as yours as the software or firmware is updated over time. However, the information and settings required to setup Hik-Connect services are very similar across all supported products.
Preparation
Users need to upgrade your device(s) to the latest firmware that supports Hik-Connect Service.
Register your FREE Hik-Connect account
Very straight forward- just visit the Hik-Connect web portal and register.
Adding devices into Hik-Connect account
Users can enable Hik-Connect function via Hik-Connect APP; www.hik-connect.com web portal; iVMS-4500 app or iVMS-4200 client.
Method 1: Add devices via Hik-Connect APP
- Run Hik-Connect app at your mobile
- Add the device by scanning device QR code or inputting device serial number manually
- Once device is found, select or click ‘Add’ to continue
- Input device verification code to finish
- Go back to Hik-Connect and add all remaining devices
How to find the device verification code?
If you cannot find your verification code simply check the code on the label printed on the Network Video Recorder or IP Camera.
The verification code can also be found by logging into your devices GUI or directly from the NVR. This is handy if you have already installed your system
Method 2: Add devices via Hik-Connect web portal
- Type www.hik-connect.com into browser location bar
- Register and account and setup your password
- Login with your account user name and password
- Go to Device Management and click Add to add a device
- Input your device Serial number when prompted then click Search
- When a connection is made to the device a popup will show the model and confirm the S/N. If this is the desired device, Click ‘+’ to continue
- Confirm you get ‘Device configured correctly’ pop-up
- Double click on the IP address and Port No. of a connected device, a new window opens showing the login screen for the device. Enter the user name and password to login into the device
Simply open up or log back into to your mobile Hik-Connect application and ensure your devices are listed and synced up. Here’s another video of the whole process that may be easier for some:
HIK-Connect ports and config
What ports need to be open for Hikvision? You will need to open up the following ports :
https://www.hikvision.com/ueditor/net/upload/2017-03-10/52a27ccd-4b9e-4fd4-bfde-6e7095ae6072.pdf
Step 1
The first process to complete is the port forwarding on the local router at the NVR/DVR side.
•Log into the router and port forward ports 80,8000,554 as standard.
•These can be changed if needed but use the new ports if you decide to change them.
•You can find some router specific help at https://portforward.com/router
Step 2
Once the port forwarding is complete –
•Log into the DVR/NVR web address locally and enable the platform access. You can also set the verification code in this menu ready for later steps.
Step 3
To start, log into an existing HIK-Connect account or register a new account.•Use the link www.hik-connect.comwhere you will be able to follow the process to register an account.
Step 4
Once you have logged into the HIK connect portal , you will see any devices added already
Step 5
To add new device please select the “add” button.
Step 6
You will then be prompted to input a 9 digit serial code, that can be found on a sticker on the DVR/NVR or on the box it came in, then click Search
Step 7
You will then see the device listed -•Make sure the correct device is listed•Then select the + add button to add this to your HIK connect account.
Step 8Now you will be prompted to set the Verification code, set in the first steps of enabling HIK connect on the DVR/NVR locally. For example ABCDEF.
Step 9
Once the verification code has been applied and you have selected the ADD option, you will then see the device in the list
Step 10
In the Edit screen you will be able to set the domain name, we have used DVSsmartnvr. It will only let you save this if it hasn’t been used by someone else. •Select MANUAL for the UPnP option and set the ports to 8000 for the server and 80 for the HTTP, unless changed then click ok
Step 11
You will see this has now saved the domain name, and you can now use www.hik-connect.com/DVSsmartnvr for instance from a web browser to access the Device.
Step 12
You can now also share devices with other users, they will have reduced functionality but have access to the device. •To allow this function, click on shared devices and select share device.
Step 13
If you choose to use the IVMS 4500 app instead of the HIK-connect app, open the IVMS 4500. Then from the main menu-•Select the HIK-connect option •Log into the HIK-connect account with the devices added, you will then see the HIK-connect account logged in.
Step 14
To add a device as the domain name to speed up the images, select devices from the main menu, then select the + add symbol and manual adding option.
Step 15
From this menu you will see the new device tab, give the unit a new Alias and make sure the register mode is set to Hik-connect domain. When you select the device domain line you will be given the list of device(s) to select. Select the appropriate device and its username and password of the device and click the save symbol. You are now setup